Aphelion Orbitals Cubesat and Nanolauncher Store

If you receive a product that is defective or that is not the product you ordered, please return it to us and we will arrange for a replacement or refund. We will cover all reasonable and customary ground shipping fees. Please email or call us to arrange for pickup.

You may return any product within 30 days from the original ship date. Simply cmplete the form on the reverse of your original invoice and include it with the product. Please use the return label incdluded with your purchase and attached it to the outside of the return package, If you do not have the invoice, please email or call us to obtain new a return form and tracking number. Allow up to 3 weeks from date of shipment for processing refunds and exchanges.

Except in the case of a defective or incorrect product, customers are responsible for paying all shipping charges on returned products. We recommended that all returns be insured and shipped with a carrier providing a method of tracking in the event the shipment is lost or damaged as Aphelion Orbitals, Inc. is not liable.


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